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Social And Emotional Intelligence In Public Administration Creative Writing

Replies to Jesse and Joe

Jesse

I agree this was probably an easy decision to make on the part of the government; however, one also has to understand the needs of firemen and use social and emotional intelligence in handling a situation like this (Levitats & Vigoda-Gadot, 2020). If the firemen are all upset by the decision of the government, they might quit and that could put the entire town into danger. So the best kind of government is one that makes the right decision even if it is hard, but also communicates it effectively and in a way that wins over everyone so that it is supported. This is especially true if it means making a big change (Park & Faerman, 2019).

Some things to consider on this topic are how social/emotional intelligence can be useful in public administration based on a case like this. Indeed, social and emotional intelligence (SEI) is increasingly being recognized as essential for successful public administration (Park & Faerman, 2019). SEI involves the ability to effectively interact with and understand others, as well as the ability to manage one's own emotions. It is essential for public administrators who must deal with a variety of constituents on a daily basis, often in high-pressure situations. Those who have strong SEI skills are better able to build constructive relationships, resolve conflict, and...

As such,...
…in determining an organization's success or failure. A collaborative organizational culture is one in which employees work together towards common goals, and it can have a number of benefits for both employees and employers (Amsler, 2016). In public administration, a collaborative culture should lead to increased job satisfaction and a sense of ownership in their work. It should also promote creativity and innovation, as employees are more likely to share new ideas when they feel like they are part of a team. For employers, a collaborative culture can improve employee retention rates, as workers are more likely to stay with an organization that values their contributions. It can also increase productivity and efficiency, as workers are more likely to be willing to…

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References


Amsler, L. B. (2016). Collaborative governance: Integrating management, politics, and law. Public Administration Review, 76(5), 700–711. https://doi.org/10.1111/puar.12605


Campbell, J. L., & Göritz, A. S. (2014). Culture corrupts! A qualitative study of organizational culture in corrupt organizations. Journal of Business Ethics, 120(3), 291–311. https://www.jstor.org/stable/42921339


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